Last updated: 10 January 2025

Klink Transfer Limited (“we”, “our”, “us”) respects your privacy and is committed to protecting your
personal data. This Privacy Policy explains how we collect, use, and safeguard your information when
you use our money remittance services.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018,
and other applicable UK data protection laws.

1. Who We Are
Klink Transfer Limited is a company incorporated in England & Wales (Company No. 09768753 ),
authorised and registered by the Financial Conduct Authority as a Small Payment Institution (725986) for
the provision of money remittance services.

Our registered office is at:
43 Station Road, London, NW10 4UP, United Kingdom.
We are registered with the Information Commissioner’s Office (ICO) under registration number [Insert ICO
Number].

2. Data We Collect
We may collect the following types of information about you:
Identification Data – full name, date of birth, nationality, ID document details (passport, driving licence,
etc.).
Contact Data – address, email address, phone number.
Transaction Data – payment instructions, amounts, beneficiary details, and payment history.
Compliance Data – proof of address, source of funds, source of wealth, and documents required
under AML laws.
Technical Data – IP address, device information, browser type, cookies.

3. How We Collect Your Data
We collect data when you:
Register with us or place a money transfer order.
Communicate with us by email, phone, or in person.
Use our website or mobile application.
Provide documents for verification.
Are referred to us by a partner or third-party service provider.
We may also obtain data from:
Publicly available sources (e.g., Companies House, sanctions lists).
Credit reference and fraud prevention agencies.
Our payment partners and correspondent banks.

4. Why We Use Your Data
We process your personal data for the following purposes:
To provide our services – process and deliver your money transfer orders.
To verify your identity – comply with AML/CTF and KYC requirements.
To meet legal obligations – as required by the FCA, HMRC, and other regulators.
To communicate with you – provide updates, confirm transactions, and respond to enquiries.
To improve our services – enhance security, usability, and customer support.
We will not sell or rent your data to third parties.

5. Legal Basis for Processing
We process your personal data on the following lawful bases:
Contract – to perform the services you have requested.
Legal obligation – to comply with UK laws and regulations.
Legitimate interests – to prevent fraud, improve services, and protect our business.
Consent – when you agree to marketing communications (you can withdraw at any time).

6. Sharing Your Data
We may share your data with:
Our correspondent banks and payment service providers.
Our regulators (FCA, HMRC, ICO).
Law enforcement agencies when required by law.
Fraud prevention and credit reference agencies.
IT service providers for secure hosting and communication.
Some recipients may be outside the UK. When transferring data internationally, we ensure adequate
safeguards (e.g., Standard Contractual Clauses, secure encryption).

7. How Long We Keep Your Data
We keep your transaction and identification records for a minimum of five (5) years after the business
relationship ends, as required by AML regulations. In some cases, we may retain data longer if required
by law.

8. Your Rights
You have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion (where legally possible).
Restrict or object to processing.
Request transfer of your data in a portable format.
Withdraw consent for marketing communications.
You can exercise your rights by contacting us at www.klinkt.co.uk

9. Security
We take appropriate technical and organisational measures to protect your personal data from
unauthorised access, alteration, disclosure, or destruction. These include encryption, firewalls, and
restricted access controls.

10. Cookies
Our website uses cookies to enhance your browsing experience. You can control cookies through your
browser settings. For more details, see our Cookie Policy.

11. Complaints
If you have concerns about how we handle your personal data, you can contact us at:
Data Protection Officer
Klink Transfer Limited
43 Station Road, London, NW10 4UP, UK
Email: support@klinkt.co.uk
You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on our website
and take effect immediately